Billing Information

Obtaining payment for health care services can sometimes be a daunting task. The “system” is extremely complex, with numerous health plan requirements, layers of government regulation, coverage issues, coinsurance amounts and rules about coordination of benefits. Navigating this web of requirements takes a partnership between you, your insurance company and Oregon Integrated Health.
 

OUR COMMITMENT TO YOU

We will:

  • Verify your eligibility for any services you request at Oregon Integrated Health.

  • Bill your health plan, automobile or workers’ compensation insurer for covered services before billing you (except for copays, coinsurance or deductibles known at the time of treatment).

  • Make reasonable efforts to obtain referrals, authorizations and pre-certifications from your health plan.

  • Communicate with you the information we have gathered on your health plan coverage and out-of-pocket responsibility.

  • Provide a payment plan – if you are uninsured or have large balances after insurance.

  • Conduct business with respect, care, teamwork, excellence and commitment to personal best.

YOUR RESPONSIBILITY AS OUR PATIENT

We ask you to:

  • Provide us with your health plan information.

  • Know your insurance coverage and what your out-of-pocket expenses are.

  • Tell us when a service is to be covered by a party other than your health plan (for example, by automobile insurance or workers’ compensation).

  • Keep us and your insurer up-to-date with your choice of primary care doctor.

  • Keep us up-to-date with your personal information, including home address, employer information and telephone numbers or if your insurance plan changes.

  • Pay your copay when you check in for your appointment.

  • Promptly pay your coinsurance, deductible or other out-of-pocket responsibility.

Patients are responsible for paying charges that are not covered by insurance. Payment is due 30 days from the bill date indicated on the statement. We accept MasterCard, Visa, credit cards. You may pay online, in person at your appointment or by calling our billing office 866-972-0235 x 5 oihbilling@oregonih.com
 

YOUR APPOINTMENT

When making your appointment, please remember to provide the following information:

  • Your health, automobile or workers compensation insurer information.

  • Your home address and telephone number.

For your first appointment, please arrive 10 minutes prior to your appointment time:

  • Present your insurance card and Picture Identification.

  • Provide the front desk with any updates to your personal information.

  • Pay your co-payment. Please note OIH does not accept cash or personal checks

  • Information about the preventive services that OIH offers that are typically free under OHP, Medicare, and the private plans - List Here English - Spanish List